Business Systems Analyst - - 220972

Position Information

Ref #

300008268

Region

Perth, WA

Classification

Professionals

Date Posted

04-Sep-2024

Description & Requirements

The Opportunity:

Our Group IT team is seeking a Business Systems Analyst to join us on a Fixed Term Contract at our Head Offices in Victoria Park. Reporting to the Team Leader – Group Business Systems, this role is ideal for a professional, adaptable, and forward-thinking individual who thrives in a dynamic environment.

Key Responsibilities:

Oversee Systems: Take charge of the day-to-day operation, administration, and support of our Group business systems and applications, ensuring they run smoothly and efficiently.
Implement Best Practices: Work within an ITIL framework to manage IT changes, safeguarding business operations from disruptions and maintaining a high level of service delivery.
Be a Problem Solver: Act as a key escalation point, applying your technical expertise to resolve complex issues quickly, minimising downtime and ensuring business continuity.
Engage with Stakeholders: Build strong relationships and maintain clear, effective communication with key stakeholders to keep them informed and supported, enhancing their experience with our IT services.
Support a Diverse User Base: Provide top-tier support to a wide range of customers, both in our office and at various site locations, adapting to different needs and environments.
Collaborate for Success: Work closely with other IT teams to integrate and optimise our systems, driving innovation and ensuring seamless service across the organisation.

What You Will Bring:

Technical Expertise: Ideally, you have experience with ServiceNow, SharePoint Online, or similar platforms, and a solid understanding of Microsoft Windows Server or equivalent systems. Your ability to learn quickly and adapt will enable you to manage and optimise our business systems effectively.
System Management Skills: A solid background in supporting and managing business systems and applications, ensuring they remain reliable and efficient.
Collaborative Spirit: Experience working within a multi-disciplined IT team, where you have successfully collaborated with others to achieve common goals and drive projects forward.
Effective Communicator: Excellent teamwork, communication, and interpersonal skills, which will help you build strong relationships with colleagues and stakeholders, ensuring everyone stays informed and aligned.

Life at Monadelphous

There's lots to get involved in, celebratory or cultural events and so much more. We work hard to make Monadelphous a truly great place to work.

We celebrate our diversity and shared values and are committed to inclusion and equal opportunities for all. We're committed to hiring locally and encourage people of all diverse backgrounds to apply. We strongly encourage women and First Nations people to submit an application

About Us

Monadelphous is an ASX-200 company providing multidisciplinary construction, maintenance and industrial services to many of the largest companies in the resources, energy and infrastructure sectors. Established in 1972, we've been working in Australia and around the world for more than 50 years. We work on the biggest projects and ensure our teams have a variety of opportunities available to follow their career path of choice.

Our corporate offices in Perth and Brisbane enable a wide range of professionals who provide the administration support and corporate services for the teams across Australia and internationally. Join a collaborative and fun team who are contributing to the success of our business every day.

Safety is at the forefront of everything we do, and we live by our promise: The Safe Way is the Only Way. Apply now to get started. A career at Monadelphous is a career with a difference. Make it yours.